Forum Discussion
Pixelized picture/interfeance
We get pixelized video on Knowledge Channel all the time but today we were getting it on most other channels.
It's not constant and it happens in different locations on the screen. It's like some kind of interference. Today was windy and rainy but on Knowledge it happens at other times.
Could you look into this?
2 Replies
Replies have been turned off for this discussion
- I've had the same problem since mid April. I spoke to a Telus rep but the problem persists and has spread from Knowledge Network to PBS as well. Why am I paying for cable when I can get KN app streaming for free???
- Nighthawk
Community Power User
You will want to contact tech support directly. They will need to check a few things since pixelation can be caused by multiple issues. Some are specific to your line/connection, hardware, and residence.
