Forum Discussion
edysusanto3d
4 years agoNeighbour
PVR shipment
Hello. I recently registered for Optic TV. I was told that I would receive 2 devices (one PVR recorder and one wireless device) I received my PVR recorder a few days ago, which got me excited and I...
dru
Community Manager
4 years ago
edysusanto3d wrote:
Is it common that the two devices are shipped separately that one take much longer than the other to arrive?
The tracking number sent to my email of the shipment also not specifying where I can use the tracking number on for the shipment nor what the item is.
Thank you
It's entirely possible the equipment was shipped separately.
Can you try your tracking number on Purolator or Canada Post?
edysusanto3d
4 years agoNeighbour
Hi,
Thank you for your reply. I tried both Canada post and Purolator as suggested based on the Tracking number sent to me via email (there's only one tracking code), but both don't seem to recognize the tracking number.
Thank you for your reply. I tried both Canada post and Purolator as suggested based on the Tracking number sent to me via email (there's only one tracking code), but both don't seem to recognize the tracking number.
- dru4 years ago
Community Manager
Can you send me a private message with the tracking number? Click on my profile, then "send message" in the upper right corner.
- edysusanto3d4 years agoNeighbour