Forum Discussion
DIY
3 years agoNeighbour
PVR recordings freezing
PVR constantly freezing on recorded shows. During a half hour recorded show recordings will freeze 3 times for a duration of about 6 seconds each time. This has happened for some time now have been ...
- 3 years ago
If you’re having intermittent freezing even on LIVE tv you have a line issue to your home. Or an issue inside the home. Till that is rectified you will continue to have issues.
Request a service call so they can inspect your connection. Note what times it freezes when watching live tv, so they have a better idea for pinpointing the issue.
tedfroop
3 years agoHelpful Neighbour
Then its a data rate problem. From what you said your setup is, I would first suspect cables as an issue.
Is it possible to switch to a different cable temporarily?
Or purchase and run a new cable?
An old trick but on the male end of the cable you can use a pencil eraser on the copper contacts to clean them. If it helps, replace the cable, if I replace cables I usually replace with the highest spec available (Cat 7) because if I do upgrade network switches down the road it's one less thing to upgrade.
DIY
3 years agoNeighbour
Thanks, newer house cable from ONT to modem is CAT5 finished house so re routing cable not an option at this point. Cables from modem to PVR & switch are new CAT 6 cables. Technicians have tested all cables to set boxes as well. Shows such as Netflix, Telus Presents do not freeze. On the TV that has the PVR the connected to after the picture freezes the screen will display the signal lost screen for a few seconds before the picture resumes. Live TV will occassionally freeze mostly on certain channels CBC seems to be the worst