Forum Discussion
Y0k0
2 years agoNeighbour
PVR record not functioning
For the past 3 years we have recorded jeopardy every night with no problems, using the record series function. About a month ago, it just stopped recording. It still shows up as a recorded series, but...
A-B
Community Manager
2 years agoThat's definitely not right. It does appear also that you've of course did the first line of troubleshooting, but since it's to no avail...there's a chance your equipment may indeed need to be replaced. I'll shoot you a PM to discuss, thanks!
Brad_Mechanic
2 years agoNeighbour
Sorry to hop in here, but we have come across a similar issue in our house. We have been recording the same show since our installation day and have never had many issues besides sometimes resetting things. We have perform several complete system resets and have not yielded any results. Same thing we can hit the record button and it states record and it does not show up in our PVR, no light either. Any input would be awesome
- A-B2 years ago
Community Manager
Sorry about that. There's a chance that your equipment may need to be replaced if first level troubleshooting doesn't do the trick. Or you can always check out www.telus.com/support for possible answers!