Forum Discussion
PVR not activated
Hi, newer Telus wifi and TV customer , all set up except pvr. When I try record on remote it shows on screen ‘you are not subscribed to recordings. Call 310-mytv to activate’
i called the number and got virtual assistant , all I receive is text message on how to set up recordings , etc .
Guessing I have to schedule a call back, try this first . Maybe I have digital box only and not pvr? Tech who set up Wi-Fi said I had cloud recording though.
Any tips appreciated , thanks !
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I'm guessing you have the TelusTv21T cloud recording box. It depends on the package you have. Some bizarrely don't even come with cloud recordings...
Hopefully your package is more like;
I think you will need to call them... Good luck!
