Forum Discussion
PVR fast forward problem
Lately when I was watching a recorded program and tried to fast forward, at certain point during the fast forward, it just jumped right back to the beginning. Now the recording would not go past that...
I don't think it is TELUS TV+ digital box. Mine is 4+ years old.
At some point during fast forwarding when it decided not to go any further, a screen will show up giving me a menu choice like "start over", "delete", "recordings". If I picked "start over", when the recording reached that same point, it will jump right back to that menu, I cannot watch the rest of the recording.
Optik-Kate
TELUS Team Member
TELUS Team MemberIt sounds like two potential issues. The first one is there may have been a problem with just one recording. It may have been corrupted and didn't work. However, if you're experiencing this on multiple recordings it may be a case of HDD failure. And you may need a new PVR. Can you share the following information:
1. when did you notice this issue begin to happen?
2. Is it on all recordings or just some of them? Specific program, specific days
3. Is the playback issue on the actual PVR or the non-PVR box?
This is exactly the same problem I’m having. I noticed it a couple weeks ago and more and more recording seem to have the same problem. Do I need a new VCR.
- Hey,We got a new pvr and it does seem to have resolved the issue at the moment. Best of luck! It was super frustrating
Hey this is exactly the problem I’m experiencing. I noticed it maybe a couple weeks ago and it seems more and more recording are affected. Do I need a new PVR?
At first about 7 days ago, I could not record anything. Not live recording or scheduled recording.
I called service, and they reset my whole system. I could do recordings but then came this fast forward problem.
This fast forwarding problem showed up in all programs I tried to record. Watching from the main box and the box in the other room makes no difference.
By the way, did you get my correct account email address from A-B. I gave him the wrong one the first time.
- I’m actually having this exact same issue.
This is also happening to me. No rhyme or reason to when it happens, what show, what time. So frustrating.
