Forum Discussion
PVR fast forward problem
Lately when I was watching a recorded program and tried to fast forward, at certain point during the fast forward, it just jumped right back to the beginning. Now the recording would not go past that...
I don't think it is TELUS TV+ digital box. Mine is 4+ years old.
At some point during fast forwarding when it decided not to go any further, a screen will show up giving me a menu choice like "start over", "delete", "recordings". If I picked "start over", when the recording reached that same point, it will jump right back to that menu, I cannot watch the rest of the recording.
Optik-Kate
TELUS Team Member
TELUS Team MemberIt sounds like two potential issues. The first one is there may have been a problem with just one recording. It may have been corrupted and didn't work. However, if you're experiencing this on multiple recordings it may be a case of HDD failure. And you may need a new PVR. Can you share the following information:
1. when did you notice this issue begin to happen?
2. Is it on all recordings or just some of them? Specific program, specific days
3. Is the playback issue on the actual PVR or the non-PVR box?
