Forum Discussion
PVR fast forward problem
Lately when I was watching a recorded program and tried to fast forward, at certain point during the fast forward, it just jumped right back to the beginning. Now the recording would not go past that...
I do the recording using the box.
Normally, say for example, when there is a hockey game on at 7 pm till 10 pm, I will record it and watch the recording at around 8 ( that is when the live game is still on). Fast forward and skipping have no problem until about 4 days ago when fast forward will jump right back to the beginning.
Last night I did an experiment, there was a PWHL game on 7 till 9. I recorded it and intentionally did not watch the recording till 9:30, that is when the live game is finish. Now I had no problem fast forward and skip.
There will be another hockey game on to-night, I will do the recording and watch the recording the normal way and see what happens. That is record at 7 and watch at 8, do fast forward and skip while the live game is still on.
I will let you know what happens.
Optik-Kate
TELUS Team Member
TELUS Team MemberIs this on the latest TELUS TV+ digital box? Is there a chance that the fast-forwarding led you past the live point?
I don't think it is TELUS TV+ digital box. Mine is 4+ years old.
At some point during fast forwarding when it decided not to go any further, a screen will show up giving me a menu choice like "start over", "delete", "recordings". If I picked "start over", when the recording reached that same point, it will jump right back to that menu, I cannot watch the rest of the recording.
- Optik-Kate
It sounds like two potential issues. The first one is there may have been a problem with just one recording. It may have been corrupted and didn't work. However, if you're experiencing this on multiple recordings it may be a case of HDD failure. And you may need a new PVR. Can you share the following information:
1. when did you notice this issue begin to happen?
2. Is it on all recordings or just some of them? Specific program, specific days
3. Is the playback issue on the actual PVR or the non-PVR box?
This is exactly the same problem I’m having. I noticed it a couple weeks ago and more and more recording seem to have the same problem. Do I need a new VCR.
