Forum Discussion
Solved
PVR Issues
I have been having issues with my PVR for a month or so now. When I watch a program that I have recorded, the PVR suddenly stops. With the statement popping ip, " Recording not available. Make sure ...
Before calling in, I would attempt a sequential reboot of: 1. your internet gateway, followed by 2. your PVR and then 3. any Wireless Digital Boxes.
There are also some troubleshooting steps here: https://www.telus.com/en/support/article/cannot-record-optik-tv
It could be that your hard drive is failing and may need a new PVR.
KHR
TELUS Team Member
TELUS Team MemberBefore calling in, I would attempt a sequential reboot of: 1. your internet gateway, followed by 2. your PVR and then 3. any Wireless Digital Boxes.
There are also some troubleshooting steps here: https://www.telus.com/en/support/article/cannot-record-optik-tv
It could be that your hard drive is failing and may need a new PVR.
