Forum Discussion
OptikTV conflicts with WiFi Extender. Help!
Hi. I’m using Telus for my internet, TV and home phone now. My internet service is “TELUS Internet 150” and my Optik TV service is “Essentials”. The technicians came to my home last Thursday (Mar. 2n...
NFtoBC
Community Power User
Community Power UserSounds like your TV is trying to connect to your mesh network, which usually causes problems. Can you connect it by Ethernet?
Telus routers usually are found at IP address 192.169.1.254, with the password found on the device itself. Depending on which ‘square box’ you have, it may or may not be the router. The password may be hidden under a lid. Can you provide a more detailed description? If the cylinder is indeed a booster, it will be assigned an IP address by the router, and you will need that address to access the admin panel.
Finally, Telus does indeed have its own mesh product: Wi-Fi plus.
Thank you for replying. I’ve added 3 pics for the 3 Telus equipment: 1. The Modem. 2. The Booster. 3. The TV box (PVR) (UIW8001).
The TV box is connected to the modem by an Ethernet cable ever since the technician left.
