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telus1203's avatar
telus1203
Organizer
3 years ago

OptikTV and bandwidth usage

Telus internet monitors bandwidth usage. So if you go to youtube on your computer and uses 5GB then your bandwidth usage will go up by 5GB (obviously).

 

now, but what happens to your bandwidth usage if you use optikTV for these 3 things? does it increase when you watch live-tv or video on demand?

 

1. old OptikTV box  (livetv or ondemand)

2. new Optiktv android box (cloud pvr) also known as Telustv-21T  (livetv or ondemand)

3. telustv+ app (livetv or ondemand)

 

so that's 6  YES or NO questions

 

6 Replies

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  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User

    I'm assuming you are asking about data usage since bandwidth is the maximum data transfer capacity of a given connection. Telus's website has a page about data usage here: https://www.telus.com/en/support/article/what-impacts-your-data-usage

     

    • Optik TV set top boxes do not count towards the data usage limits when viewing Optik. Third party apps like YouTube/Netflix will count.
    • TelusTV+ set top boxes on the home network, while using the TelusTV+ app specifically, won't count towards data usage. Any other apps used on the box will count.
    • TelusTV+ app on phone/tablet/PC will count towards the data used, as will viewing via the TelusTV+ website.

    I'm not entirely certain if using TelusTV+ on a supported third party set top box like the AppleTV, Chromecast with TV or nVidia Shield will count or not. It's possible that they do.

    • Zman2k2's avatar
      Zman2k2
      Leader
      TelusTV+ on the AppleTV does not count towards data limit. All other apps count.
      • telus1203's avatar
        telus1203
        Organizer

        How is it that   Telustv+ app on  computer/phone,  the  data do count towards data limit  but,   telustv+ app on  appletv does not?

         

        i wonder why that is