Forum Discussion
GregT1
3 years agoNeighbour
Optik upgrade -- What's the second box for?
I live in Vancouver and I have Optik TV. I was advised that I had to replace the existing hardware to continue using Netflix. The existing hardware consists of a single box. I am confused because...
xray
3 years agoHero
If you find the old PVR box I suggest you just unplug that one and not replace it with the VIP5662W. Put the VIP5662W where the TV is and don't use the new Wireless Digital Box at all. There's no reason to have 2 boxes when you only have 1 TV.
KHR
TELUS Team Member
3 years agoHey xray
There's normally a solid reason that a second box would be hidden away even in 1 TV households - the PVR must be hardwired to the access point, and if the access point isn't near where someone wants their TV, technicians often set it up this way. Wireless Digital Boxes can (as the name suggests) be connected wirelessly.
- xray3 years agoHero
Makes sense. All 3 of my Optik boxes are hardwired so I never even think about the WiFi bandwidth limitations. Why do the PVR's even have WiFi capabilities if they need to be hardwired?
- KHR3 years ago
TELUS Team Member
The PVRs have their Wi-Fi disabled on them to improve recording reliability (basically reducing one point of failure). If you had both a PVR and a Wireless Box communicating back and forth to an access point wirelessly and the Wi-Fi was unreliable, this could present a poor TV experience. Obviously, hardwired as you've got it, is the best solution but not always possible.