Forum Discussion
Optik tv goes pixelated
My two optik boxes go all pixely when one of our PC's go to sleep. It took forever to figure this out. After multiple unsuccessful calls with telus we noticed it was related to that pc. Why? I have no idea but i thought id share this solution. I can make it happen if i want so don't tell me it's impossible. After disabling the PC from going to sleep...no more problems
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Optik-KateTELUS Team Member
I didn't realize this was a solution post and thought you had pixilation issues. I am also unable to explain why PC sleep feature is connected to fixing STB pixilation, thanks for sharing though 🙂
- Optik-Kate
Hi donalddeschamps are you watching TELUS TV+ on your computer browser? Pleas try exiting the browser and open a new one after a period of inactivity.
- You didn't even read my post...🤣
