Forum Discussion
Solved
Optik TV via laptop
Last few days the online version has been buggy. Was working and now will not accept a command to play a show live or recorded. I can record the show I want to watch, it just will not play live or re...
Never mind, problem solved. I was logged in but system did not register that. Logged out and back in and it started working properly.
Optik-Kate
TELUS Team Member
TELUS Team MemberYou're right that the content provider doesn't have access to the system that generates the service, but TELUS needs to adhere to the service agreement with the content provider and impose the restriction. If you're using your home internet, you should have access to all your subscribed channels. There's also a filter option in the guide that shows "playable on this device" which will show you what's available when out of home.
I turned off home internet and made a hotspot with my cell. CHEK can be viewed. I maintain there was a glitch now fixed. I will know in a month when out of town using another network if it works.
What about a subscribed channel asking for $5 to view a movie but not any other content, I think that was a glitch too
- Optik-Kate
It depends on the movie title, I will have to check with the content team. Do you remember it?
I do not remember the title. But if I ever run into this again on a subscribed channel that is not PPV I will be sure to share.
There had better not be a new selective charging on regular and theme packs
