Forum Discussion

dougquebec's avatar
dougquebec
Neighbour
12 months ago

Optik TV says 'This content is not available in your location.

I'm getting this error. I'm not using a VPN. I'm at home. 

Under Settings-Account Information it says Region ID 82. Region name Vancouver. 

 

How do I fix this? I've tried restarting the optik box already.

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there, there's a few reasons that could be triggering that. What channel are you watching? Where are you located?