Forum Discussion
Optik TV app Issuses
Are there plans to upgrade the telustvplus.com service? It's a huge downgrade from the watchoptik.com service, which wasn't very good in the first place. It's slow, forces users to login each ti...
First off, thanks for replying. I was expecting crickets...
Adding Pause, rewind, FF would be great. If it's there I don't see any indication of the functionality. I do see the volume, but not the others. While I have your ear. The new scrolling is pretty awful compared to before. Especially changing time windows.
The blank screen was temporary - I assume an issue on the back end (capacity or maybe the DRM issue you mentioned? - it only affected the World Cup streams).
I use Edge and it is not retaining the credentials. This is new behaviour with your new service. Is there something specific I should look for (an Edge setting?).
The Shaw equivalent I mentioned could access its local PVR - if they were on the same network (didn't work remotely). I seem to have access to all subscribed channels now - one improvement over the previous version. Interesting you mention the PVR is local storage based, I thought it was a hybrid of local and cloud based due to the storage capcitity it seems to have.
Optik-Kate
TELUS Team Member
TELUS Team MemberHi BobH55 thank you for your patience and feedback. Rewind, pause, and FF are available for Video on Demand. For Live, please stay tuned for more updates.
In terms of retaining credentials, I am experiencing something similar. I will be flagging to our development team for further investigation.
