Forum Discussion
Steveinvictoria
3 years agoNeighbour
Optik TV -- Recording & Playback
Just switched from Shaw TV and we're a bit disappointed with the Telus remote control, guide page, and recording/playback features. Or maybe we just can't figure out how to use them... 🤔 (1) O...
RobG3987
3 years agoAmbassador
KHR
Here is another example of users getting very frustrated with this system and the support channels.
Your suggestion of:
" 1. If you press the options button on your remote when you're in the guide, you can 'Jump to date' and select any date up to 12 days in the future."
Is something new and wasn't in the link you provided for information on getting familiar with the new equipment.
I have seen numerous times now when little easter eggs like this trickle out.
Can't you people publish a comprehensive outline of functions ??
Better yet,, fix the inadequacies in the overall system functionality.
Here is another example of users getting very frustrated with this system and the support channels.
Your suggestion of:
" 1. If you press the options button on your remote when you're in the guide, you can 'Jump to date' and select any date up to 12 days in the future."
Is something new and wasn't in the link you provided for information on getting familiar with the new equipment.
I have seen numerous times now when little easter eggs like this trickle out.
Can't you people publish a comprehensive outline of functions ??
Better yet,, fix the inadequacies in the overall system functionality.
Optik-Kate
TELUS Team Member
3 years agoHi RobG3987 We also created this post to help with the information flow, which I will continuously update . Please see helpful tips and tricks section. https://forum.telus.com/t5/Optik-TV/Optik-TV-Bulletin-Board-Discover-Discuss-and-Develop/td-p/136951