HiddenValley
+4 more
Organizer
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Optik Guide questions - coming from Shaw
Some newbie Optic "how to" operational questions for the NEW system:
When recording programs -how do you dynamically adjust the start / end times? Frequently HBO and sports do NOT start or end on the hour or when the guide says. If a game runs into overtime -will Optik keep recording, or do I miss then of the game / Oscars / whatever runs over the allotted guide time?....
Is there a shortcut to quickly access your saved shows / to be saved shows?
is there no "PIP" function so I can still watch TV while also surfing the guide?
Is there an easy way to see the programs broadcast or release date / year? It look like there is an season#/episode# for TV shows but nothing for movies?
In the guide view Is there a way to quickly identify repeat programming vs new/first run?
When in the guide, can you (quickly) skip forward 24 hrs? -THere was a button for this on Shaw's older Arris systems.
Thanks!
BR
Accepted Solution
KHR
+14 more
TELUS Team Member
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Hi HiddenValley
I'll do my best to deal up your questions 1 by 1:
1. We are currently developing a solution for 'post-padding' - automatically extending the recording for shows that run longer than what the broadcasted advertises - stay tuned, this should be coming soon. For now, I'd recommend recording the episode that immediately follows what you're interested in as a fail-safe.
2. I'm not familiar with the concept of 'saved' shows - but Optik TV does have the capability to set both favourite channels and favourite movies and series. To set up favourite channels - navigate to the home screen and scroll down to the 'favourite channels' row. You can add/remove favourite channels from here. To set favourite movies/series - you can do this from the program details page. For example, if you search for 'Succession' you will see a heart icon with the 'Favourite' label underneath. Click on this to add the series to your favourites - which will be accessible from the home screen.
3. Picture in picture is not currently supported in Android TV. We're working with Google to get this prioritized, but don't have an ETA. If you're watching Live TV, you can bring up the Live guide by pressing the up or down buttons (on the direction pad around the 'OK' button) on your remote and then you can scroll up/down and left/right to see what's On now and On next without exiting live playback.
4. All movies and TV shows should have the release year and maturity rating displayed right underneath the box art when you're browsing, or directly under the title when you're in the program details view. See screenshots below.
5. We're looking at bringing a NEW badge to the guide in the near future to identify first-run programs.
6. In the guide, you have 2 options to see into the future: either using the right directional arrow to scroll, or you can press the 'back' button, select 'Filter & sort' and then 'Jump to date', which will allow you to jump ahead up 10 days.
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