Forum Discussion
Optik 4K box freezing
I am have non stop issues with my optik 4K secondary box freezing and restarting. This happens when fast forwarding recorded shows, watching shows on demand and even scrolling the channel guide. This ...
I am having the same issue with my Optic TV 4K box. It seems to have started a couple months back. My 4k is wired. TELUS is telling me now to try wireless. It fails wired or wireless. I end up pulling the power to the 4k when it freezes and it comes back after the reboot. I have replaced the optic TV hardware, factory reset the modem, spent hours on the phone with them and still no resolution. They are now sending me a new wireless modem to replace the existing wireless modem. They seem to have no idea what to do next.
