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Andyt's avatar
Andyt
Neighbour
2 years ago

Optic TV - problem acquiring license 0x80004CO1B

For two days I have the error code in the subject line come up anytime I try to watch on demand programming from CTV, Global, CBC etc.

Reset the Optic Tv box and Router  a few times but the problem persists.

Also had a fed days of no info on the guide.

In Vancouver Eastside.

Still and issue as of: 21:45 28/05/2024

1 Reply

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Since rebooting your equipment didn't do the trick, your best bet would be to check out our Support pages at www.telus.com/support to see if you can find some answers there!