Forum Discussion
GAM
2 years agoCoach
OS
My current OS IS 10;API; 29 I saw in one comment it should be 30 or 31
Nighthawk
Community Power User
2 years agoIf you're asking about the TelusTV+ set top box, the current version of AndroidTV I have is 12 API 31. The box will notify about the updates, if it doesn't install them automatically overnight after they're released. It is possible to manually check for updates still.
If you referring to the version of AndroidTV installed on your Hisense TV, you'll need to contact the TV manufacturer. Telus doesn't provide software updates for third party hardware, especially TVs. It's not uncommon to see older versions of AndroidTV, especially 10, installed on cheap TVs. The manufacturers are often slow to update them. AndroidTV 9 no longer is supported by Google.
- Rocky32 years agoGuardian
Nighthawk wrote:If you're asking about the TelusTV+ set top box, the current version of AndroidTV I have is 12 API 31. The box will notify about the updates, if it doesn't install them automatically overnight after they're released. It is possible to manually check for updates still.
If you referring to the version of AndroidTV installed on your Hisense TV, you'll need to contact the TV manufacturer. Telus doesn't provide software updates for third party hardware, especially TVs. It's not uncommon to see older versions of AndroidTV, especially 10, installed on cheap TVs. The manufacturers are often slow to update them. AndroidTV 9 no longer is supported by Google.
I am in BC lower mainland with Android OS 10, API:29. you have 12 API 31
I have done several manual check for updates. This needs explanation.
- Nighthawk2 years ago
Community Power User
As far as I know I have the same hardware as everyone else so I have no clue how my box has a different OS than others. I just let it run updates whenever they pop up, if they haven't already installed on their own. I'm pretty sure it updated to 12 quite some time ago.
- GAM2 years agoCoachNot sure what you are talking aboutMy issue is the Guide won’t stay in My Favourites when the tv is turned off & then on the guide loads My SubscriptionsGary
- GAM2 years agoCoachThe TV is a Hisense purchased in June of this year, not sure what you mean by a cheap TV, it’s a Smart TV 4K FFM, on the System menu under about it shows Android TV OS Version 12 Android TV Security patch level April 5 2024 I am not sure what any of this means. All this info was found using the TV remoteGary