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No video, no sound on Toshiba Smart TV
I've had the TV for six years and it's been perfect. No problems whatsoever, no signs that it was failing. So, a few days ago I was watching a movie on Netflix and about half-way through I hit back/e...
Sounds like a back lighting or main board issue. The very least you should be able to see the TV menu regardless of a source connected to it. I believe it's time to shop for a new TV.
Hey Polecat, the TV remote does not work. The only thing I get on the screen is the Toshiba logo screen for a few seconds then it goes to black again. I can turn the TV off and on with Telus remote but that's all.
WestCoasterBC
Community Power User
Community Power UserSounds like a back lighting or main board issue. The very least you should be able to see the TV menu regardless of a source connected to it. I believe it's time to shop for a new TV.
Hey, thank you for your opinion. I'm slowly realizing that the TV is probably the problem. It seems significant that the TV remote doesn't see the TV. However, the Optik remote only turns the TV and the set box off and on. Running out of steam so I think I'll try to get Telus to come and change some cables at least.
