Forum Discussion
No video, but yes sound on TV
My Optik TV will turn on and the "Telus" and "Android TV" loading screens are visible, but then when it has booted up and the TV is playing I cannot see any video, but can hear. I unplugged and waite...
FuzzyLogic
Community Power User
Community Power UserYou could try unplugging the Optik TV box for 30 seconds. Also check that the HDMI cables are properly connected.
did that no luck
did it nothing fixed
- FuzzyLogic
I had issues with no picture but sound and the problem was related to the HDCP version setting on my Yamaha receiver (both the Optik box and the TV are connected to this). This setting is used for copy protection/DRM and if I had it set to Auto I only got sound. If I changed it to 1.4 everything worked as expected. I would check if possibly this setting is coming into play in your configuration.
- After doing some research I think there is an issue with the hdmi ports
Thank you for the suggestion! As I said in the post I tried unplugging it (I also unplugged the HDMI cable at the same time) and waited a minute before plugging it all back in, and it did not fix the issue. I have left it unplugged all day today, will see if I can get it working later tonight.
