Forum Discussion
New optik tv box slow sports streaming ?
Hey anyone with the new optik tv boxes notice that their sports stream is about 20-30 seconds behind people with the older optik boxes? Two of my friends have the older boxes and they text me that ...
And the fact that the old boxes do not have a delay.
I watch a lot of live sports. My feed is about 30 seconds behind everyone else’s. I recently got the new smaller boxes. I called Telus and they said it is to do with the boxes. That doesn’t sound good enough. There must be a way to fix it. I’m on the fastest internet and my boxes are wired.
Mine is longer than 30 seconds. Ruins sports
TELUS_SupportOfficial Support Team
Our dev team released a patch a while back to address this and reduced the delay. They continue to work on this as a high priority and hope to have another release soon to reduce it further.
more than half the nba/nhl season is done. When is this patch coming out??
30 seconds behind everyone?
what system do they have if not Telus and where are they if not next door neighbours? The only time I heard of transmission delays of 30s was in order to be able to bleep out an offensive word in live broadcast.
I FaceTimed my friend who has an older Telus box who lives 20 minutes away from me. I was 45 seconds behind during the flames game on sportsnet. While he was watching 3rd down in the nfl playoffs I was watching 1st down. It’s brutal
