Forum Discussion

Blaste56's avatar
Blaste56
Neighbour
3 years ago

New TelusTV+ app doesn't record

When I schedule a program to record on the new TelusTv+ app, it doesn't record it. I set up the recording and then go back in to verify that it's scheduled. However when I go to watch the program late...
KHR's avatar
KHR
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

Hi Blaste56 

 

There have been instances where the app isn't communicating with your PVR; please ensure that your PVR is powered on (or at least in standby) and that you've rebooted it. If this doesn't resolve your issue, I'd recommend chatting in with an agent at telus.com/support for troubleshooting

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