Forum Discussion
Digitalone
2 years agoOrganizer
New Telus atV+ volume issues
I recently upgraded all my boxes to the new Telus TV+ boxes and am having a really weird issue with the volume through my Yamaha 4K amp. The connections have not changed from the old boxes and I get s...
Optik-Kate
TELUS Team Member
2 years agoHi Digitalone I haven't heard this one before, but I know there may be variation in volume between shows on different channels and even between content and advertisement. I can pass this along to our development team, but we might need more information, such as your user info and a video.
- Digitalone2 years agoOrganizerMore than happy to video the glitch and get it to whoever just let me know. You can DM me.
Dave- Digitalone2 years agoOrganizer
Another thing I noticed is that the sound comes through as Dolby Digital+. New audio codec or feed from the old boxes. Also there is nowhere in the TV Box to change to a different output like Stereo or even Mono to test.
I know it’s not the amp as I have tested that by switching decoders, inputs and have run it through the tech diagnostics routine with no errors.- DL122 years agoOrganizerSame problem here. Any updates?