Forum Discussion
braffle
9 months agoNeighbour
Need to return Telus equipment
I have so much unnecessary and outdated Telus gear, and Telus said they would send a return box so I could return the old gear and instead they sent me a new digital box in a tiny box not big enough to ship back all my equipment. How am I supposed to ship back all their gear. Do they expect me to go buy a box to ship with? Or do I have to spend another three hours on the phone with them to get them to sort this out?
You can put the devices into any box that will fit them all so the next time you come across a box, instead of breaking it down for recycling, you can use it to ship the devices back in.
As for the return process, here's an article on the return process: Return Your TELUS Equipment in 3 Easy Steps
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- TELUS_Support
Official Support Team
You can put the devices into any box that will fit them all so the next time you come across a box, instead of breaking it down for recycling, you can use it to ship the devices back in.
As for the return process, here's an article on the return process: Return Your TELUS Equipment in 3 Easy Steps