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NHL Hub Channel Not Working Correctly
The NHL Hub channel ( channel 910 in Vancouver ) has not been working correctly since the NHL returned from the All-Star break. For example - right now all 3 of the games on the schedule tonight just show " Pre-Game " even though 2 of the games have already been completed and the 3rd game is about half way through the 3rd period.
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Yup - it's definitely fixed. Thanks Kate. đź‘Ť
Hi again Kate and Steve7 - it looks like the problem with the NHL Hub channel has now been fixed. Right now I can see the scores and stats from last night's game which I could not do yesterday. Thanks again Kate for looking into the problem and bringing it to the attention of the right people.
Fixed where ?it has not worked here in Edmonton for over two months!!!!
Optik-KateTELUS Team Member
Perfect! Glad the fix went through so quickly. Thanks again for flagging!
Kate - thank you very much for looking into this.
Steve7 - I agree that A-B ( as well as Kate ) are the most helpful reps on this forum and usually are able to find a solution to any problem.
- Optik-Kate
- I am seeing the same problem. Reported it to Telus tech support 9 Feb. No change so far.
A-B from the Telus Neighbourhood has been the most helpful so far:
Subject: Re: NHL on Optik app is broken
From: A-B
Date: 02-14-2024 03:41 PM
I'm reaching out to a few contacts on our Optik team to see if they've got anything usable in terms of workarounds or fixes. I will advise when/if I hear anything concrete! Can anybody from Telus please respond. As of last night all the games were still showing " Pre-Game " even after they were all completed.
