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mayne4780's avatar
mayne4780
Organizer
11 months ago

Mytelus

I can't get into my tv service on mytelus

6 Replies

  • I have the same issue.  Renewed for two years on Sept 24.  Since then I cannot access optik tv in my Telus, cannot log in to Telus tv on any device, including digital box.  Tech support is incapable of solving the issue.  I’m getting error ACN_3545 when I try to log in to the digital box.  I’m using the my Telus credentials.  I’ve factory reset the digital box several times.

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        TELUS_Support
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        Let us know if you manage to get it figured out, or send us a private message if you need further assistance!

    • mayne4780's avatar
      mayne4780
      Organizer
      I want to check my telus optik package and it says it they cant connect to the server but its its been 4 days.