Forum Discussion

Cmethot-YYC's avatar
Cmethot-YYC
Neighbour
2 years ago

My ethernet port stop working on my new telus-21t dugital box

When I installed my new Telus-21T digital box, I opt to use the ethernet port as my wifi signal is not great where my TV is located. Tv service was great and fast and the ethernet port LED were happil...
Rocky3's avatar
Rocky3
Guardian
2 years ago

I will add, have you tried a different cable with the same result

  • Cmethot-YYC's avatar
    Cmethot-YYC
    Neighbour
    2 years ago
    Yes
    Different cables
    Different laptop
    Different ports
    Everybody work excepted the Telus tv box ethernet port
    • ichi730's avatar
      ichi730
      Icon for TELUS Team Member rankTELUS Team Member
      2 years ago

      If I may add, if factory resetting the TELUS Digital did not work, try factory resetting the modem as well.

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