Forum Discussion

Lcar's avatar
Lcar
Friendly Neighbour
3 years ago

[Megathread] Emergency alerts

Wondering why we are getting emergency alerts a few times every hour for Alberta.  We are in BC no where near the affected areas.   it defeats the purpose to have an emergency alert system when i...
Grimmt's avatar
Grimmt
Ambassador
2 years ago

Yesterday we received an evacuation alert for Saprae Creek Estates (Wood Buffalo, AB) and today we received a wildfire alert for Lac St Anne, AB.

 

Can someone please fix this?
It's important that we don't get used to irrelevant alerts to prevent "cry wolf" behaviours.

 

I also hope everyone is safe in Alberta!

 

Edit: replaced "false" with "irrelevant".

Grimmt's avatar
Grimmt
Ambassador
2 years ago

Just received another alert, that's 3 alerts - one for each of the last 3 days.

This one was for cold lake 149.

 

Please fix this.

  • KHR's avatar
    KHR
    Icon for TELUS Team Member rankTELUS Team Member
    2 years ago

    Thanks for bringing this to our attention - I've notified the folks in charge of the emergency alerts. It's likely a data error sending through extra alerts to out-of-region customers.

    • popperoni's avatar
      popperoni
      Organizer
      2 years ago
      Getting the Alberta Evacuation Alerts in Princeton BC yesterday and again today. Wife jumps out of her skin. We shouldn't be getting unneeded scares.
      • A-B's avatar
        A-B
        Icon for Community Manager rankCommunity Manager
        2 years ago

        Our team is investigating to ensure it stops, apologies for the inconvenience!

Related Content