Forum Discussion
Lcar
3 years agoFriendly Neighbour
[Megathread] Emergency alerts
Wondering why we are getting emergency alerts a few times every hour for Alberta. We are in BC no where near the affected areas.
it defeats the purpose to have an emergency alert system when i...
Grimmt
2 years agoAmbassador
Yesterday we received an evacuation alert for Saprae Creek Estates (Wood Buffalo, AB) and today we received a wildfire alert for Lac St Anne, AB.
Can someone please fix this?
It's important that we don't get used to irrelevant alerts to prevent "cry wolf" behaviours.
I also hope everyone is safe in Alberta!
Edit: replaced "false" with "irrelevant".
- Grimmt2 years agoAmbassador
Received another one for Gregoire Estates, Fort McMurray.
Sounds like it's getting bad in Alberta and so early in the season too. Hope it improves.
And hope someone can fix these wayward alerts! Soon!
- Rocky32 years agoGuardian
I was streaming a show on Disney after the hockey game and had an alert there on Alberta. I find that odd since I thought Disney was not a local channel.
- Grimmt2 years agoAmbassador
And yet another one.
Grande Prairie again. Same channel.
- SJohnC2 years agoNeighbourStill. Getting. Grande. Prairie. Alerts. Tonight. About every half hour. Stop. I live in Vancouver.
- Grimmt2 years agoAmbassador
Sigh, and another one.
For Grande Prairie again. Same channel.
- Grimmt2 years agoAmbassador
In case it's important: I'm on Sportsnet 4K (channel 920)
- Grimmt2 years agoAmbassador
And just now for Grande Prairie.
Seems I'm on an All Northern Alberta list.At least no one scored during this last alert.
- Grimmt2 years agoAmbassador
And just now another during the game! And to add insult, covered the Canucks scoring!
For Northern Rockies and Fort Nelson.
Fix this!
- popperoni2 years agoOrganizerGetting them aswell. Scared the grandkids thinking we have to evacuate. This is BS Telus. Get Your Act Together!
- Grimmt2 years agoAmbassador
Still not fixed!
Received a Fort McMurray alert today around 5:30pm.
Your developers contacted me for my information and I relayed what was needed. I have received no further communication other than " we forwarded the problem ".
PLEASE fix this! The alerts are loud and causes everyone to jump to attention and yes, they do work.
I'm asking to ensure you only send alerts that impact us.
- Rocky32 years agoGuardian
Cry wolf? Indeed, now that I think on it, I received them too and paid no further attention since it was not in my backyard.
- Grimmt2 years agoAmbassador
Just received another alert, that's 3 alerts - one for each of the last 3 days.
This one was for cold lake 149.
Please fix this.
- KHR2 years ago
TELUS Team Member
Thanks for bringing this to our attention - I've notified the folks in charge of the emergency alerts. It's likely a data error sending through extra alerts to out-of-region customers.
- popperoni2 years agoOrganizerGetting the Alberta Evacuation Alerts in Princeton BC yesterday and again today. Wife jumps out of her skin. We shouldn't be getting unneeded scares.