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ahizzle's avatar
ahizzle
Organizer
3 years ago
Solved

Live TV broken for TV+ on AndroidTV (Sony Bravia)

Based on the recent 1-star reviews in the Google Play store I am far from the only one experiencing this. Since Tuesday of this week (Feb 14, 2023) live TV has not functioned at all - restarting a sh...
  • Optik-Kate's avatar
    Optik-Kate
    3 years ago

    Hi Everyone, an update is made today to address the Sony TV Live TV playback issue. Please ensure you are updated to the latest app version 1.6.2.0. Please note the app store may take a couple of days to rollout the update to everyone. 

dru's avatar
dru
Icon for Community Manager rankCommunity Manager
3 years ago

I haven't seen any reports of a similar issue affecting other Bravia Android TV customers (not to say no one is affected) but can you confirm you've downloaded the TELUS TV+ app? If so, which version is it?

Some additional questions:
- Is this happening on all channels or just one (if the latter, which one?)

- Is your TV software up to date?
- How's your internet connectivity? (any difference if you reboot your router?)

 

Thanks!

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