Live TV broken for TV+ on AndroidTV (Sony Bravia)

I have the exactly same problem. Sony X900E. Started sometimes in the last week for me (after the app auto-updated itself). Same symptoms - live tv plays for half a second and follows with a black screen (can't watch anything). I'm on 1gig fibre, TV is wired to the router. Any other applications (youtube, gem, prime, crave, netflix) work fine.

Android 9

Security patch level January 5, 2022

Kernel 4.9.125

App version 1.5.7.103

MW version 672101

Is it possible to roll back this broken update somehow (without sideloading APKs)?

Still have this exact same issue. Live tv is broken. Sony x900h. Can we get an update? It's been weeks. 

Having the exact same issue. Can we please get an update?

I am having the exact same issue on my Sony XBR-85X900H (Bravia VH1) with Android TV OS 10. The Telus app is 1.5.7.103. Like other users the picture comes up then the TV goes blank. On-demand works. If I re-start a Hockey Game is does start from the beginning and I cannot fast forward. This method is also hit and miss. The Telus app did work prior to the upgrade. We have Telus+ on our Apple device (same Internet) and it works fine. I have removed it and re-installed the app but does not help. Also created a new profile and that did not help. Please fix it.

Having the exact same issues as everyone else here — Sony Bravia TV, issue began when TELUS TV+ app was updated just recently.

Been having the same issue as everyone else here — Sony Bravia TV and everything. Seems to have started when I noticed TELUS TV+ app had updated.

Just for poops-n-giggles I checked to see if an update was available on my TV - lo and behold, 1.5.7.103 of Telus TV+ is now available for my device (was 1.5.4.103), though curiously it lists the date as Feb 15. Definitely wasn't available to me over the last 6 days -- is this a staged/phased rollout thing by the Play store? 

Anyway this update has actually made things worse - now, tuning to a channel shows about 1/5 of a second of a video flash and no audio, then the scrubber jumps ahead and the screen goes black.  Previously I'd get about 1/3 of a second of audio and video (usually enough for 2-4 words of dialog from a commercial, for example) before the time skipped ahead and the screen went black.  After a TV reboot and launch of the TV+ app, I get about 6 seconds of audio and video before it dies. Tuning channels and loading the guide feels snappier, but the video stream now only flashes for 1/5 of a second without audio when changing channels.

Account info:

In Home Status: Connected at home, Region ID: 25, Region name: Calgary, Property: PIK, Serial number: N/A, App version: 1.5.7.103, Environment: Production, Platform: Android TV BYOD

System information:

MW version: 665201

Hello,

    I just signed on with TELUS, I have 2 Sony Bravia's at Android version 9, an XBR-49X800D which works fine with Telus TV+ app and a XBR-65X850E which does not. It behaves like what's posted here, on for 1 second and then off. What I've learnt is the "on demand" works fine no issues. Now select "Live TV" and go into the guide, select a channel that has the reverse arrow that will allow you to backup to the beginning, select that show and boom picture goes off in 1 second, select the reverse arrow and it starts the show over and then it works and you can watch the show. This only works if the show has reverse, my thought is its a sync issue with the Sony. TELUS tried to resync but it had no effect. Something is a little off with the software as sometimes the video will lock for another second or 2. I have a ticket in with TELUS, 24 hours has past so if I hear what they find I will post.   

Hi ahizzle Kristee_ann Yams kermagoo, our development team is aware of this issue and is actively trying to find the cause. Would you be able to provide your TV model and confirm if you've encountered this issue in previous app versions, such as 1.4.7?

Here is the list of devices I collected so far based on this thread:

Sony Bravia XBR-49X800D

Sony Bravia VU1 (I think 43X7500H)