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Licensing not acquired Error - On Demand
When I try to watch anything On Demand on any of our boxes the error “Licensing not acquired” and code 0-80004005 comes up. I’m still able to watch On Demand through the OptikTV app though. I’ve tried...
Hi optikuser1 Tigger TelusSucksBad katchoo Mavadines riddler1473 JAVEY Scottps JenCG Rackcity
The team discovered an issue yesterday evening affecting VOD playback on 4K PVRs and Wireless Digital Boxes. It should be resolved now - if you are still encountering an error I would recommend rebooting your box and trying again. Thanks for your patience.
I am having the same issue and it only started a couple hours ago, I was watching a show on crave through the telus box and then the next episode would not play and nothing else will played either. I would get the same error code everytime. It must be a telus issue if it's happening to so many people all of a sudden at the same time. Money wasted, getting tired of paying for services that don't work like they should.
Well at least I’m not the only one then. Hopefully it’s on the backend and they can resolve it without having to call in.
- This is so stupid. Having same issue here. Reset everything 3 times and nothing.
- Same here, I guess there is no point in re-starting anything as you all have tried that to no avail. Kind of glad it isn’t just me.
- Having this same issue here as well. I have 3 different boxes and none of them are working. Had the same issue about a week ago however a box restart solved it. I've restarted all 3 boxes today and nothing seems to be working. Frustrating to say the least
