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Licensing not acquired Error - On Demand
When I try to watch anything On Demand on any of our boxes the error “Licensing not acquired” and code 0-80004005 comes up. I’m still able to watch On Demand through the OptikTV app though. I’ve tried...
Hi optikuser1 Tigger TelusSucksBad katchoo Mavadines riddler1473 JAVEY Scottps JenCG Rackcity
The team discovered an issue yesterday evening affecting VOD playback on 4K PVRs and Wireless Digital Boxes. It should be resolved now - if you are still encountering an error I would recommend rebooting your box and trying again. Thanks for your patience.
Error 0x80004005, you cant watch anything on Crave and their Optik TV section of the website is down (if you are logged in). Telus support is so trash, chat bot has no clue how to diagnose errors their own hardware provides. Next available call back is in tomorrow at 5:30pm.
