Forum Discussion
optikuser1
2 years agoFriendly Neighbour
Licensing not acquired Error - On Demand
When I try to watch anything On Demand on any of our boxes the error “Licensing not acquired” and code 0-80004005 comes up. I’m still able to watch On Demand through the OptikTV app though. I’ve tried...
- 2 years ago
Hi optikuser1 Tigger TelusSucksBad katchoo Mavadines riddler1473 JAVEY Scottps JenCG Rackcity
The team discovered an issue yesterday evening affecting VOD playback on 4K PVRs and Wireless Digital Boxes. It should be resolved now - if you are still encountering an error I would recommend rebooting your box and trying again. Thanks for your patience.
Scottps
2 years agoNeighbour
OK, I’m now having the exact same issue, so I’ve rebooted my entire Internet and will see if that works
JenCG
2 years agoNeighbour
Same issues. Not new TV (LG) and main PVR can't watch any Crave. But can on other rooms/boxes. Bah humbug, Telus. Was supposed to be an Elf kinda night with the family.
- Scottps2 years agoNeighbourAll of my on demand shows are now showing this error message,
Can’t watch anything on demand
I’ve rebooted all and am now on the phone with them
Sent from my iPhone