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ML57's avatar
ML57
Friendly Neighbour
2 years ago
Solved

Is this a legit text

Hi, it's TELUS. While performing a routine service check, we found an issue with your TELUS Optik TV Service, which may be causing pixelated, freezing or choppy video. Please confirm if you are still experiencing this issue by replying YES or NO. Message rates may apply.

  • I've seen messages like that before that were legit. Just depends what number it's coming from. If in doubt, contact tech support. If you're not noticing any problems, just ignore it. 

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  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User

    I've seen messages like that before that were legit. Just depends what number it's coming from. If in doubt, contact tech support. If you're not noticing any problems, just ignore it.