Community Spotlight1 MIN READThe 2026 TELUS Calendar: Celebrating Canada's Most Adorable Crittersdru2 MIN READTELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your WayA-B3 MIN READHappy Halloween!A-BKnow Your Scams: A Collection of Resources to Stay Informeddru
Recent ActivityMost RecentNewest TopicsSolutionsTelus won't upgrade my wifi router Located in Vancouver, BC. Oct 6 I switch to Telus 250M internet since they said they are best in Canada. But my internet always disconnect and wifi connection is good?? After I upgrade to 1G interne...Black Screen Black screen is becoming regular occurrence multiple times per day on various channels, various times per day and various recordings. To be specific...across the TV platform (non-streaming). Note...TELUS TV Feature Updates - Ongoing Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...Transfer, eSIM, QR Where do I find the QR code that is supposed to activate my eSIM? I’m trying to move my mobility service to Telus while keeping my phone number, but Telus is not making it easy. I can see the IMEI2 ...OptikTV: TELUSTV-21T Recording Defect on Network Interruptions One of the recent updates has a serious defect when playing back recordings on the TELUSTV-21T android box. If a network issue occurs during a current recording (i.e. you are watching a recording th...Recorded Programs Are Being deleted. We have a VIP5662W PVR with 100's of hours of recording space left. Yet within hours of my wife recording a program she gets a warning that it will be deleted soon. This is very worrisome. We need a ...Smart Hub temporarily blocked I received an email from Telus at 5:08AM indicating that they detected my Smart Hub in a non designated location. The Smart Hub had not been moved, and when we got up at 8:00AM, the internet was wor...Power adapter issue on Telus TV Box I have a couple of Telus TV Android boxes. One of them stopped working, just won't turn on. After googling I found the issue was likely the power cable. I tested it by swapping it for the power ada...How to Cancel My Services After being with Telus for 10 plus years. I am deciding that it's time to cancel my services. Random charges appear and then I waste about 45 minutes trying to contact an agent. One even hung up on m...Telus has become a disaster I have used Telus for around 13 years. I have had mobility, Tv, home security, internet and home phone through Telus and never had a reason to complain. That has all changed and I now see why people ...
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