Forum Discussion
Solved
How to watch channels with a home icon
Some channels have a Home icon in them and you can't watch them on the website telustvplus unless you are at home. I am at home on my Telus internet account (it is the only internet I have) using a Windows web browser. What can I do?
Hi newio - our team is aware of the issue and there is an open ticket for this issue: https://forum.telus.com/t5/Optik-TV/TELUS-TV-PLUS-BROWSER-ACCESS/m-p/150203#M15168
8 Replies
TELUS_SupportOfficial Support Team
Hey newio just wanted to quickly touch base that our team has advised this issue is addressed. Please let us know if you continue to experience it right away, thanks for your patience!
Yes you can now watch live. The house symbol is still there, less important
Still not fixed
The solution for now that works is to press record on that show, then go to the recording and press play.
El-EricCommunity Manager
Hi newio - our team is aware of the issue and there is an open ticket for this issue: https://forum.telus.com/t5/Optik-TV/TELUS-TV-PLUS-BROWSER-ACCESS/m-p/150203#M15168
Hello, I’m also experiencing this issue as I’m having this issue for CTV Toronto, channel 101. I can only watch it live through the Telus TV app but will not allow me to watch on my home TV with Telus internet. I called Telus Support & they were no help
- TELUS_Support
Hello Summer, we'll respond to your other post and review the 2 issues you're having at the same time, thanks!
Why is this marked as a solution?
