Forum Discussion
How to stop the "press the ok button on your remote to watch recordings"
We have a main telus PVR box that is not connected to a tv. We have 2 satellite boxes. When watching recordings on either box, the message above shows up. It stays on the screen for a second or 3 and...
Happening here too, probably for the last 4 months or so…every recording it pops up…
Telus replaced the box and this went away.
Customer loyalty had a technician come to the house and run diagnostics. Found the defective box. No $150 fee.
Bruce [mod edit - private info]
All 3 of my tv boxes have been replaced (Various models) twice and the dedicated PVR box has been replaced 4 times. Those are not the problem
TELUS_SupportOfficial Support Team
This has been flagged to our Optik team who are investigating. We will provide an update when we've got one. Appreciate your patience.
