Forum Discussion

PEdmonton's avatar
PEdmonton
Neighbour
3 years ago
Solved

How do I enable surround sound?

I just switched to Telus from Shaw and got the TV Digital Box. The picture is great but the sound is only stereo. I think I am overlooking a setting.

How do I fix this? Thanks
  • dru's avatar
    dru
    3 years ago

    Sorry to say but it's unlikely to happen within 15 days. Of course, if it happens much sooner, we'll definitely update posts such as this one. 

5 Replies

Replies have been turned off for this discussion
  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager

    It's definitely not you. Surround sound isn't supported yet but we're working on bringing it to TV+ in the near future. 

    • PEdmonton's avatar
      PEdmonton
      Neighbour
      You released an HD TV box without surround sound??!

      I am within my 15-day contract cancellation period, will I get surround sound before then? I think I would rather go back to Shaw’s dodgy picture quality than get stuck with stereo sound.
      • dru's avatar
        dru
        Icon for Community Manager rankCommunity Manager

        Sorry to say but it's unlikely to happen within 15 days. Of course, if it happens much sooner, we'll definitely update posts such as this one. 

  • Go to settings on the new box, click on sound, and then go to surroundsound or HDMICEC