Forum Discussion
TelusUser1957
2 years agoOrganizer
Here we go again….
Now Paramount channel is being removed… what are we getting as a replacement? The last few channels that have been removed have not resulted in a suitable replacement, or a reduction of my monthly bil...
TelusUser1957
2 years agoOrganizer
Thanks…I won’t lose sleep over it, but, like I said, the last few channel removals have not resulted in a satisfactory replacement channel, or a reduction in my bill. I don’t think it’s fair to remove channels without some sort of relief!
TelusUser1957
2 years agoOrganizer
Got my most recent bill… no reduction in charges. So whats happening… no bill reduction, and no replacement channel.
…and why does the guide still show the programs on the channel… it’s been months since the channel went black! Why not just remove the whole thing?
Any chance someone in charge will read this?
An unhappy customer.
…and why does the guide still show the programs on the channel… it’s been months since the channel went black! Why not just remove the whole thing?
Any chance someone in charge will read this?
An unhappy customer.
- KHR2 years ago
TELUS Team Member
I'm not in charge, but I do work in TV product development. Paramount network was turned down 3 days ago on Dec 31. While this was technically last month or even last year, it is somewhat disingenuous to say 'months since the channel went black'. Generally, we leave the channel up in the guide and the information notice posted on the channel feed for a few weeks after the feed goes dark as a way to inform folks who don't check their bills regularly or may not watch the channel frequently. The guide information is provided to us from a third party, but i've flagged the guide listings to the team that works with this vendor.
As mentioned above, you have a few options: if you no longer see value in the 'Prime Time' theme pack, you're free to swap this theme pack for another. You can also downgrade your Optik combo to one with fewer theme packs. Prime Time still does include A&E, AMC, CTV Drama and TLC. Each of these is $5 a la carte, while theme packs have a standard price of $9 (so subscribing to the theme pack alone is cheaper than 2 channels a la carte). In general, individual channels are only included in one theme pack so a 'replacement' channel would have to come from another theme pack; robbing Peter to pay Paul, if you will.