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James211's avatar
James211
Neighbour
2 years ago

Have not received tv box

It's been over 2 weeks, while I can see optik tv on my account i still have not received my tv box the rep convinced me to try out. No shipping confirmation or anything. 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    It definitely should've arrived by now. We can take a look for you. Send us a private message and we'll look into it with you!