Forum Discussion
Sonyboy
3 years agoNeighbour
HDMI Handshake issue.
Hello
I have had a problem for several months that has become worse. When I turn my TV on it can have a green screen. I can hear the audio from a program and I can change channels. I have changed HDMI cables and got a new PVR. When I unhook the PVR HDMI cable from the TV the green screen is gone, I get the normal Sony screen. My TV settings are correct, I have a 2021 4K native 120 hertz TV with a few 2.1 HDMI inputs. It’s and Arris PVR 5662W. Any ideas out there? Really frustrated, thx.
Some things to try:
A different HDMI port on the TV
Turn off HDR (if available)
Is there a setting to use an older HDMI standard (1.2 or 1.4)
4 Replies
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- FuzzyLogic
Community Power User
Some things to try:
A different HDMI port on the TV
Turn off HDR (if available)
Is there a setting to use an older HDMI standard (1.2 or 1.4)
- SonyboyNeighbour
Thx for your reply.
- SonyboyNeighbour
Tried all the HDMI ports, turned off HDR, no lower than 2.0 HDMI. It appears my issue isn’t uncommon with Sony TVs. Contacting Sony next.
- FuzzyLogic
Community Power User
Check the troubleshooting section of the manual as there may be other things to try.