Global TV app, channels not available

The Global TV app will only allow you to access content for the channels you subscribe to. Global also includes the unclear line of "Content availability may vary by TV provider." Basically, even though the Global app has all of the channels listed, you won't have access unless to them all unless you have subscribed to them through your provider.

Can you access HGTV shows on demand through Optik or the TelusTV app? If you can access HGTV on demand through Telus specifically, the issue is likely with the Global app.

I get access to W in the Global app also even though I don't subscribe to it. When I log in to the Global TV app with my Telus account, I still get access to all of the applicable channels available on the Global app that I'm currently subscribed to through Telus.