Forum Discussion
General observation as a newcomer to OptikTV
Some two weeks ago I signed up and posted a question to the Forum. The two replies were helpful, but I now have a more general comment which I hope will elicit responses showing that the problem is m...
I’m assuming you have the new cloud pvr. You could check with them to see if you can switch to the legacy Optik equipment.
Hello Buckycat,
Thank you for your quick response. I'm sorry, but I don't understand what you are referring to when you mention "new Cloud PVR". How would I check with them, and what is the "legacy Optik equipment"? These are unfamiliar terms to a new user of Telus Optic. Does the legacy Optik equipment refer to a previous software version, and if so, how would it be accessed by a new Telus user?
I too just switched from Shaw. I was told the legacy equipment is no longer available. I have many concerns with the new system. On our second set of boxes as the first set were faulty and the picture and sound skipped. The new ones are starting to do the same thing. We’ve had to change remote batteries after a week. I could go on but it looks like we will run out our two year commitment and then probably leave Telus.
