Forum Discussion
xmldba
3 years agoOrganizer
Finally Recording in New Digital Box Solved
Ok. In another post I had expressed my inability to record . kate said, I need to have a cloud subscription. Finally after talking extensively with customer loyalty rep and technical services, the pro...
Alta-aj
2 years agoFriendly Neighbour
Exactly the same happened to me. Although I now have ability to record, there I can see no way to manage/delete recordings when no longer needed. Help!
Optik-Kate
TELUS Team Member
2 years agoHi Alta-aj you can delete recordings through the recordings manager. If you click on a recording it will ask you to play or delete. Though, I know users have requested the ability to bulk delete, this is something we're still working on!
- Alta-aj2 years agoFriendly NeighbourNope. Once I click on a recording it immediately starts to play that recording. No choices presented.Sent from my Galaxy-------- Original message --------
- KHR2 years ago
TELUS Team Member
What device are you watching on?
For the TELUS TV Digital Box, you can press and hold the rec button on the remote to bring up the recordings manager. You'll then see a list of your recordings, and when you select one, you should see the option to 'Play recording' or 'Delete' if you haven't started watching, or if you've started watching, you should see 'Resume', 'Play from beginning' or 'Delete'.