Forum Discussion
Error message with new Telus TV+ app on iPad mini
Can’t seem to get the new Telus TV app to work no matter what I try. Sign in is fine, but if I try to play live tv, it hangs, and then I get an error message “playback error: sorry an error was encountered. Please try again…”. Works fine on my iPhone, but won’t work worth beans on up to date iPad mini 4. Have tried multiple restarts, install/delete of app, etc.
10 Replies
Replies have been turned off for this discussion
I am having issues, ever since this Optik TV update to TelusTV+... My gosh.. .frustrasting!!! I can open the App, choose from the Guide, click on the channel I want to watch... and "Playback Error" message, shows up.
It is beyond frustrating. Tech support just suggested I watch tv on my iPhone (where the app seems to work) and give up on my iPad. Useless. Thinking it’s time to switch providers.
- dru
Community Manager
Would you know which version of iOS your iPad mini 4 is running?
