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davidoliverwude's avatar
davidoliverwude
Neighbour
2 years ago

Error Code 404-3304 on My T.V

Hello, I'm getting an error code 404-3304 when I enter my credentials on my Telus T.V   These credentials work on my telus.com/mytelus and it works fine, but not on my T.V.   Thanks,   David Ol...
El-Eric's avatar
El-Eric
Icon for Community Manager rankCommunity Manager
2 years ago

Hey davidoliverwude Are you a new customer trying to watch TV on a new TV box? Were you able to watch TV before and then this started happening?

  • davidoliverwude's avatar
    davidoliverwude
    Neighbour
    2 years ago

    Thank you for your kind reply as well!

  • davidoliverwude's avatar
    davidoliverwude
    Neighbour
    2 years ago

    Hi, I was having problems before, but I have a new cable box. I think it's an account synchronization problem? What are your thoughts?

    • El-Eric's avatar
      El-Eric
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Let me send you a message to get some more details

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