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ETA for equipment
How long does it typically take for Telus to send out the Optik TV boxes? I signed a new contract 14 days ago and I was advised it would take 3-5 business days for the box to arrive. After a week, ...
Hi kayjaydee, shipping normally takes 3-5 business days. Do you know if you got the new TELUS TV Digital Box? If yes, you should have gotten a shipping confirmation email with tracking number if the box has been shipped. You can also start using your TV service on other devices such as your mobile phone and tablet by downloading the TELUS TV+ app.
Optik-Kate
TELUS Team Member
TELUS Team MemberHi kayjaydee, shipping normally takes 3-5 business days. Do you know if you got the new TELUS TV Digital Box? If yes, you should have gotten a shipping confirmation email with tracking number if the box has been shipped. You can also start using your TV service on other devices such as your mobile phone and tablet by downloading the TELUS TV+ app.
